EPoS Success at Intercontinental Hotels Group

    INTERCONTINENTAL HOTELS GROUP


    Uniware's client base includes a variety of businesses from a range of industries.


    Wilson Vale, in charge of catering at the Intercontinental Hotels Group (IHG) office catering facilities, sought an EPoS & Payments supplier who were experienced in EPoS, Payments & Loyalty for office-based environments. Uniware were delighted to be selected as the company’s supplier.


    IHG joined Uniware in December 2016 when our solution was installed into two of their offices.

    The project included installing:

    • 3 X Cielo Performance PoS Terminals 

    • 1 X HP MX10 handheld with Retail jacket, docking station

    • 4 X VeriFone VX820 terminals, on Upay MID

    • 1 receipt printer

    • 1 cash drawer

    As well as the hardware installed, 4 training sessions were held for both sites. Each site both had administration training and till training for their staff which covered all aspects of the Uniware Cloud back office and the PoS functionality. 


    The Uniware Cloud back office allows both sites to manage their own outlets individually. This means that both sites can manage their transactions, products and data separately whilst still providing the head office the ability to report on and monitor all locations in one place.


    Some clients choose to set up their Uniware Cloud system in this way however clients can also scan choose to host all sites under one database and share all data if desired. 


    Typically, most sites under one customer share customer or card user data, yet the solution extends to full sharing, including the sharing of budget account data, products & price lists and till maps across clients' estates.


    WILSON VALE

    Established in 2002, Wilson Vale is a privately owned catering company that source fresh, local produce and ingredients for their clients. 

    Providing bespoke menus for each and every client who range from B&I to education, they have developed a reputation for delivering excellent standards.

    Uniware and Wilson Vale have worked together successfully on many projects and we look forward to working on many more.


    http://wilsonvale.co.uk/


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