Great Ormond Street Hospital (GOSH) was founded in 1852 and was the first hospital in the UK to offer dedicated inpatient care to children. The hospital provides a range of services including patient care and research.
In January 2013, Uniware were elected to be the EPoS and payments provider for the hospitality and retail services at Great Ormond Street Hospital. In early 2013, Uniware installed 5 EPoS terminals with EFT card readers, cash drawers and receipt printers across the various food outlets, located collectively in a food hall setting. The aim is to provide visitors and staff a convenient option for meal times.
In 2017, GOSH added a mobile PoS to their hardware assets, which enables them to take payment on the ‘shop floor’ when service becomes extremely busy. After service has resumed to normal capacity, this mobile PoS can then be docked and used in a traditional fixed way. The mobile PoS is also used for pop-up events, that can be located anywhere around the hospital.
GOSH use the iRuggy G10 mobile tablet with the Uniware PoS software to facilitate queue busting and pop up events. The iRuggy G10 is a mobile tablet with a 10.1-inch screen that has configurable components to suit the clients needs. The iRuggy boasts 8 hours battery life and comes with an additional docking station to turn the iRuggy G10 from a mobile tablet to a convertible PoS solution.
The EPoS & EFT system is run by GOSH via uniwarecloud.com. This is a 24/7, 365 days per year web application. The entire system is a centrally managed solution that enables GOSH to manage all outlets from one website and one database.
As well as product and asset management, promotions and incentives are managed in the Uniware Cloud. GOSH run a variety of promotions including Meal Deals, Multibuy offers, and Promo with extras: an offer on a set product that gives variable discounts on secondary products.
GOSH have also linked up Upay with the Uniware Cloud for staff discount management. Staff are offered a discounted price when they use Upay to make payments.
With over 200 standardised reports, the Uniware Cloud back office & reporting suite covers the clients' needs for detailed reporting and visibility on ROI.
If you have any questions about the Uniware or Upay solutions, please contact us on
firstname.lastname@example.org or call 0800 393 307.