The EPoS Integration Checklist Every Caterer Needs
Having a powerful EPoS system is only half the battle. Many caterers lose efficiency because their systems aren’t fully connected across sites.
True optimisation means linking every process from ordering and payments to kitchens, finance, and compliance. When everything works together, you gain one source of truth, fewer mistakes, faster service, and teams free to deliver great customer experiences.
Your Integration Checklist
Here are the key areas every Operations Manager should review to unlock full efficiency.
Within EPOS process
1. Do you have digital ordering channels?
Connecting your EPoS with mobile app menus, QR code ordering, or self-service kiosks modernises the customer journey and transforms efficiency. Integrated digital channels encourage upselling, reduce staff workload, and send orders directly to the kitchen, removing manual entry.
How does this help an Operations Manager? This means fewer bottlenecks, better use of staff, and more accurate order data for planning and reporting.
2. Seamless Event Integration
Link event ticketing and meal ordering directly to your EPoS. Pre-orders flow straight to the kitchen, minimising waste and ensuring allergens and meal preferences are pre-assigned.
How does this help an Operations Manager? Automated reporting keeps front and back of house aligned, improves forecasting, and reduces admin, allowing smoother, more professional events.
3. Do You Run Pop-Up Events?
Mobile payment devices keep service smooth and fast, even at temporary catering points. By connecting directly to your main EPoS account, every transaction is instantly captured.
How does this help an Operations Manager? You gain real-time visibility and control without separate reconciliation – less chasing, fewer errors, and complete confidence in your numbers.
4. Does your till connect to your Chip-and-Pin device?
If tills and chip-and-pin devices aren’t linked, staff must key in amounts manually, leading to costly errors. By integrating payment terminals directly with EPoS, each transaction is processed automatically and accurately.
How does this help an Operations Manager? Payments are faster, staff productivity improves, and reporting becomes effortless and reliable.
3rd Party Integrations
Efficiency multiplies when your EPoS works with other business systems. Uniware’s modern API allows flexible integrations that reduce admin, eliminate duplication, and ensure a consistent customer experience.
5. Student & Staff ID Cards: Integrating ID cards brings allowances, entitlements, and payments into one secure system. It removes manual voucher checks, speeds up service, and provides real-time oversight of spend.
6. Finance Systems: Linking EPoS and finance systems ensures sales data syncs automatically. No manual data entry or reconciliation, just faster month-end processes and accurate, confident reporting.
7. Stock Control & Compliance Platforms: Integrating with stock control platforms keeps allergen, nutritional data, and carbon information accurate and automatically updated. This reduces compliance risk and manual menu maintenance while improving transparency.
8. Analytics & Dashboards: Exporting EPoS data to analytics platforms provides live performance dashboards. Managers can identify inefficiencies, track KPIs, and act quickly without compiling manual reports.
Results
When Uniware is fully connected across your ecosystem, Operations Managers gain visibility, accuracy, and control across all sites. Integration eliminates manual processes, strengthens compliance, and provides actionable insights – empowering teams to focus on delivering exceptional service and continuous improvement.
