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Webinar:

Get ready to welcome customers back after the summer break

This webinar took place on Thursday, 18th August, 10.00am (30 minutes)

A look at the various areas you should consider to ensure a smooth operation and avoid common mistakes before welcoming more customers after the summer break.

Presented by:

James Wilson , Customer Support Manager 

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In this webinar, we will explore:

  • General EPoS health check

  • Back-office users clear down

  • Card user management and cleansing

  • Have you done your quarterly check:

    • Free spend tokens ready?

    • New products / old products checked?

    • Fresh till maps?

    • Loyalty schemes planned?

  • Q&A

"After the summer break, catering teams at many businesses may see more customers as staff come back after their holiday. This is also the perfect time to review your catering operation. Are all your payment terminals functioning properly? Have you recently checked and cleansed your card users/customer accounts? Any new promotion and loyalty schemes to boost sales and customer engagement? It's important to make sure you carry out all these necessary checks to avoid service disruption and ensure a good customer experience."

James Wilson, Customer Support Manager, Uniware Systems

Presenter

JAMES WILSON
Customer Support Manager

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